This privacy policy explains how Overclocking PCs collects and uses your personal data when you visit overclockingpcs.co.uk, place an order or contact us, and the rights you have under UK data protection law.
Who we are
Overclocking PCs runs this website and is the data controller for the personal data described in this privacy policy. Contact us about privacy at sales@overclockingpcs.co.uk or on +44 7828 293856.
What we collect
- Order details: your name, billing and delivery address, email address, phone number and the products you buy.
- Account details: if you create an account, your login details and order history.
- Messages: anything you send us by email or phone.
- Technical data: your IP address, browser and device type, and how you use the site, collected through cookies and server logs.
This privacy policy covers every page of our gaming PC shop, your account area and our blog. Payment card details are handled by our payment providers at checkout. We do not store your full card number.
How we use your data and why
- To process and deliver your order, handle returns and provide support (to perform our contract with you).
- To keep financial records and meet tax and legal obligations (legal obligation).
- To keep the website secure, prevent fraud and improve our service (our legitimate interests).
- To send marketing emails, only if you have opted in. You can unsubscribe at any time (consent).
Who we share it with
We share only what is needed with service providers that help us run the shop, such as our website host, payment providers, delivery companies and email services. We do not sell your personal data. Some providers may process data outside the UK; where they do, appropriate safeguards are put in place.
Our website loads fonts from Google Fonts, which means your browser connects to Google servers and shares your IP address with Google.
Cookies
We use essential cookies that make the shop work, such as keeping items in your basket and keeping you signed in. These are required for the site to function, and we do not use advertising cookies. If that changes, we will update this privacy policy and ask for your consent first.
How long we keep it
We keep order and financial records for six years to meet UK tax requirements. Account details are kept until you close your account. Messages are kept for as long as needed to deal with your enquiry.
Your rights
You have the right to access your data, correct it, ask us to delete it, restrict or object to how we use it, and receive a copy in a portable format. Where we rely on consent, you can withdraw it at any time. These rights apply to all data covered by this privacy policy. To use any of these rights, email sales@overclockingpcs.co.uk.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO).
Changes to this privacy policy
We may update this privacy policy from time to time. The latest version will always be on this page.
Questions about this privacy policy
If anything in this privacy policy is unclear, contact our team and we will explain it. You can also read our refund policy, learn about Overclocking PCs or browse our pre built gaming PCs.